> For the complete documentation index, see [llms.txt](https://enercalc.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://enercalc.com/docs/sel-user-manual/main-menu/help-menu-item.md).
# Help
How to use the Help menu to reach documentation, updates, training videos, support, and license tools.
The Help item displays the Help menu.
**Manage your Software License (web):** Automatically opens the Manage License page of our website.
**Dynamic Help:** Displays the help system for the software that is installed on your computer.
**Web Documentation (most up-to-date):** Displays the most up-to-date help information located on our website.
**Web FAQ Pages:** Provides a direct link to the [Frequently Asked Questions](https://enercalc.com/docs/sel-faq) section at [www.enercalc.com](https://www.enercalc.com).
**Download PDF Docs:** Downloads the PDF version of the documentation for the software currently available at our website. The documentation on our website will always be for the latest available version.
**Jack, the ENERCALC Support Chatbot:** Launches the webpage for Jack, the ENERCALC support chatbot at . Jack is available 24/7 to help with ENERCALC questions, documentation, and FAQs.
**What is "ENERCALC Office Hours"?:** Provides a direct link to the [ENERCALC Office Hours](https://enercalc.com/officehours/?utm_source=SELB20) section at [www.enercalc.com](https://www.enercalc.com).
**Next ENERCALC Office Hours Date/Time:** Provides a direct link to the next Office Hours [countdown timer](https://enercalc.com/officehours/#today) on the ENERCALC Office Hours page.
**View ENERCALC Office Hours Recordings:** Provides a direct link to the Office Hours [recordings archive](https://enercalc.com/officehours/#recordings) on the ENERCALC Office Hours page.
**"For Our Users" Web Page:** Provides a link directly to the "For Our Users" page of our website, which offers information on current builds, Customer Information, Software Installation & Update Links, Installation Info & FAQ links, info on Subscriptions & Upgrades, Documentation Links, Links to PDF Files of Relevant Information and Useful Forms, and links for Prior Version Software Reinstallation.
**Training Videos Web Page:** Provides a link directly to the ["Training Videos"](https://enercalc.com/docs/training-videos/training-videos) page of our website, which offers videos on topics such as Installation, General Operation, Using Project the Manager, Designing Beams, Columns, Foundations, Slender Walls, working with some of the Miscellaneous modules, and working with External Files.
**Create Tech Support Email:** Provides you with a Tech Support form to fill out. When finished, the data is transferred to an email form to send to our Tech Support Group. (Note: Some computers and email software will not be able to paste the information into your email program. This is not an ENERCALC issue. In those situations, feel free to compose an email to directly from your email program, and please remember to indicate your "KW" User Registration number on all correspondence.)
**Check for Updates:** Immediately runs the update check program named `EC6WebUpdate.exe`, which resides in the ENERCALC program installation folder. If a newer build is found, a window will be displayed prompting you to decide if you want to continue to update your software. If there is no newer build of the software available, then you will be informed that your installation is currently up-to-date.
**Enhancement/Change History:** Provides a direct link to the full change log and release notes at .
**View Activation & License Information:** Another way to access user information.
**Launch Windows Snipping Tools:** Opens the Windows Snipping Tool, allowing you to capture and share program behavior when submitting a technical support inquiry.
**About:** Displays a general window giving information about software version, copyright, licensed user, activation status, and contact information for ENERCALC.
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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.
Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:
```
GET https://enercalc.com/docs/sel-user-manual/main-menu/help-menu-item.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.